In this article, we’ll cover 10 ways to troubleshoot and fix this issue. We’ll start with the most basic fixes and work into the more time-consuming solutions, so start at the top and work your way down.
1. Check Your Network Connection
If you’re out of cellular service, you can’t make or receive calls. You can check your network coverage by opening the Settings app and looking at the top left corner. If you’re in a dead spot or there’s a network outage, try moving around. If your mobile data is turned off, turn it back on by opening Quick Settings and tapping Mobile Data. ..
If you’ve been disconnected from your cellular network for no reason, it’s possible that your bill didn’t go through. Most likely, you’ll receive a text message or email if this is the case, but sometimes it slips through the cracks. If you’re worried this is the case, check your provider app or contact your cellular carrier.
2. Check Airplane Mode Is Not On
In airplane mode, your mobile network is turned off. This means all incoming calls will go to voicemail and you won’t be able to make outgoing calls at all. To check whether Airplane Mode is on, pull down from the top of the screen to open Quick Settings and check that Airplane Mode (sometimes Flight Mode) isn’t highlighted. If it is, toggle it off.
If you’re connected to a Wi-Fi network, you can still make calls through messaging apps like Facebook Messenger. You can also enable Wi-Fi calling from your phone app via the call settings by selecting the Phone app and tapping the three dots in the top-right corner.
3. Check Do Not Disturb Mode Is Not On
If you have Do Not Disturb turned on on your Android, and you receive a call, you may be unable to answer it. To avoid this, double-check whether Do Not Disturb is enabled as follows: If you are using Do Not Disturb on your Android, and a call comes in, you may be unable to answer it. To prevent this from happening, make sure that Do Not Disturb is enabled as follows:
If you are not receiving calls, your voicemail may be full or your phone may be turned off. To fix this, you can either enable call forwarding in your phone settings or try to receive calls from other people by using a different phone number.
4. Force Quit the Phone App
If you’re having trouble making calls, it might be because your phone’s phone app is broken. To check, you can force the app to stop and start it again. ..
5. Restart Your Phone
If you’re having trouble making or receiving calls, there’s a good chance that something is wrong with your phone. Sometimes, just restarting your phone will fix the problem. To restart your phone, hold down the power button and press Restart. ..
6. Check Your SIM Card
If you’ve just got a new phone or SIM card, make sure the card is inserted correctly (or it’s damaged) and that your carrier has added your SIM card to a blocked list for some reason. To check this, eject the SIM and check that it’s placed in the SIM port correctly. After you’ve reinserted it, check if you can now make calls. ..
If your phone still isn’t working, contact your phone provider. ..
7. Check for Malware
Although malware won’t usually block your network connection, it’s a possible reason why you can’t make calls. The first thing to do is to reboot your phone in Safe Mode, then uninstall any suspicious apps. For more information, check out our article on how to remove malware from Android phones.
8. Clear Cache Data
If you’re having trouble making calls from your Android device, clearing your phone’s cache may help. However, this will not delete your contacts or call history.
9. Reset Network Settings
If you’re still having trouble, try performing a reset of your network settings. This can fix any software-related problems that weren’t fixed by clearing the cache. ..
To reset your network settings, follow these steps:
- Open the Settings app on your device.
- Under “Network & Internet,” tap “Wi-Fi.”
- Under “Wi-Fi settings,” tap the “Reset” button.
- Enter your password and confirm it.
- Tap the “Reset network settings” button to finish. ..
10. Perform a Factory Reset
If you have a phone that has been failing to turn on or beeping, it may be time to factory reset it. Make sure you back up your data first, as a reset will delete all of your data.
- Open the Settings app and scroll down to the bottom of the screen.
- Tap on Reset Phone.
- Enter your phone’s password and tap on Reset.
- Your phone will reboot and you will be able to use it as if it were new again
Time to Phone Home
Android calling problems can be frustrating, especially if you’re using a phone with Android. Sometimes the phone will call but won’t let you answer, or the call will go to voicemail. Sometimes the phone will just stop working altogether. There are a few solutions to fixing Android calling problems, but if all of them fail and your phone carrier can’t help, you might need to look into repairs.