If you need a replacement VPN, I highly recommend ExpressVPN as an alternative to HMA. It’s easily the best VPN in 2023 in terms of speed, security, and privacy. It’s also backed by a 30-day money-back guarantee, so you can easily get a full refund if you’re not happy with it. Unlike HMA, ExpressVPN has a 24/7 live chat service and it takes less than 5 minutes to get a refund approved.
Quick Guide: How to Cancel HMA and Get a Full Refund
Step-By-Step Guide: How to Cancel HMA and Get a Refund
How to Cancel HMA on iOS or Android
How to Cancel HMA VPN on iOS
You have to make the refund request within 90 days of buying HMA in order to be eligible for a refund from Apple.
How to Cancel HMA VPN on Android
To get a refund from the Google Play Store, it needs to be less than 48 hours since your purchase.
The Best Alternatives to HMA (Tested in January 2023)
1. ExpressVPN — Blazing-Fast Speeds for Streaming and Torrenting
ExpressVPN is the top alternative to HMA as it provides unbeatable speeds on its global servers. This makes it ideal for streaming, torrenting, gaming, and general browsing — you won’t have to worry about any slowdown. In tests, ExpressVPN provided excellent speeds on multiple servers in the US, France, Australia, Germany, and beyond. I was impressed to still have lightning-fast speeds even when connected to servers on the other side of the world (which usually slows down your connection, since your data has to travel farther to be encrypted by the VPN). In fact, I found ExpressVPN was faster than HMA by at least 50% when I tested the same server locations. In addition, all servers are configured for fast torrenting and work with Bittorrent clients. Your downloading and uploading traffic is protected by military-grade encryption. In the event of a connection drop, the kill switch will prevent your real IP address from leaking. None of your torrenting activity is tracked, stored, or shared with third parties either as ExpressVPN has an audited no-logs policy. Don’t take my word for it though. You can try ExpressVPN for yourself — it’s backed by a 30-day guarantee and I can personally attest that it’s hassle-free to get a refund if you’re not satisfied. It took just minutes for my refund request to be approved over 24/7 live chat (no questions asked!). The money was back in my bank account the next day.
2. CyberGhost — Highly-Secure NoSpy Servers for Maximum Online Privacy
CyberGhost’s NoSpy servers are privately owned by the company, guaranteeing your privacy by removing the need to trust the security of third-party server companies. The NoSpy network is also located in Romania, a privacy-friendly country without invasive data collection or mass surveillance laws. You won’t find specialty servers like this with HMA — in fact, it’s quite unique in the VPN industry as a whole. Even though some VPNs do own their own server networks, not many operate it with their own staff like CyberGhost. In tests, I found it easy to connect to CyberGhost’s NoSpy servers. On the Windows app, the NoSpy servers are accessible in its own exclusive tab. On the Mac app, you’ll need to go to “All Servers” and search for Romania — the NoSpy servers will be listed alongside the regular Romania servers. You can then sort each individual ping and distance (choose a server with the lowest ping and distance for the best possible speeds). You can try CyberGhost risk-free by taking advantage of its 45-day money-back guarantee (it has the longest guarantee of any HMA alternative I tested). I went through the refund policy myself and asked for my money back via 24/7 live chat after using CyberGhost for over a month. My request was processed immediately, and I had my money back 3 days later.
3. Private Internet Access — Budget-Friendly VPN at Only $2.03 Per Month
Private Internet Access (PIA) offers great value for money. In fact, it’s one of the cheapest premium VPNs on the market. Despite slower speeds than ExpressVPN and CyberGhost, you’ll be protected by the same high-level security and privacy features. Better yet, you’ll get access to PIA’s enormous server network of 35000+ servers in 83+ countries. This is a much more generous server network than HMA, which only has 1100+ servers in 290+ countries. The majority of PIA’s servers are based in the US, which makes it ideal for Netflix US, Hulu, SlingTV, ESPN+, and other US-based platforms. It’s completely risk-free to try Private Internet Access with the 30-day money-back guarantee. If you don’t like it, you don’t even have to speak to a customer support representative to get your money back! Just submit a form online (it took me 3 minutes when I tested it). After submitting my request, I had my money back in 4 days. Try Private Internet Access risk-free
How do I cancel and get my money back from HMA?
It’s easy to get a refund from HMA by completing a support ticket on the website. A support representative will get back to you within 24 hours — you just have to confirm your refund request to get your money back.
How long does HMA take to issue a refund?
Based on my tests, it took 7 days to receive a refund to my bank account. After I made my refund request, it took 24 hours to get a confirmation email. I confirmed that I wanted my money back and I received a confirmation email 5 days later. In the email, I was told to wait between 7-14 days for the money to return to my account — but it appeared the next day.
Can I cancel HMA anytime?
Yes, you can cancel HMA anytime. Just log into your account and on the home screen, click Cancel Subscription. Then confirm that automatic billing has been deactivated by going to your account home screen. It should say OFF on the line reading Auto-Renewal. To get a refund, you have to email HMA support separately within 30 days of subscribing in order to qualify for the money-back guarantee.
Don’t Give Up on Finding the Best VPN for Your Needs
Just because HMA didn’t work out doesn’t mean you have to give up on VPNs entirely. In fact, a VPN is an essential tool to ensure your online privacy. My team and I’ve rigorously tested all the leading VPNs, and ExpressVPN is easily the best in 2023. It has blazing-fast speeds on all its global servers, powerful privacy and security features, and easy-to-use apps for all major devices. Like HMA, ExpressVPN is backed by a 30-day money-back guarantee — but it’s completely hassle-free as it’s a “no questions asked” refund policy. If you’re not satisfied, it only takes a few minutes to get a refund over 24/7 live chat.
