If you’re having trouble with your PlayStation 5 controller, we’ve got some tips to help you out. You can also try resetting the controller to its factory settings if that doesn’t work. And if that still isn’t solving the issue, be sure to check out our other guides on how to troubleshoot PS5 controller issues. ..
How to “Soft Reset” Your PS5 DualSense Controller
When you turn your DualSense controller off and back on, that’s a soft reset. If your controller is slow, unresponsive, or freezing, performing a soft reset can fix the issue.
To power off the controller, press the PS button on the controller and select Turn Off in the controller center menu. Wait 10-15 seconds and press the PS button to turn on the controller. ..
To turn off the controller, go to Settings > Accessories > General and select the controller you want to turn off.
Another way to turn off your DualSense controller is to press and hold the PS5 button for at least 10 seconds.
After the LED light turns off, press the PS button again to turn on the controller. If your PS5 DualSense controller malfunctions after a soft reset, hard reset it.
Hard Reset PS5 Controller
Do you experience problems with your PlayStation 5 DualSense controller? Do the buttons and lights on the controller not work, or are they flickering? Are some of the components on the controller (buttons, LED light, and speaker) not working properly? A hard reset can fix these issues.
To turn off your PlayStation 5, first press and hold the console’s power button until you hear two beeps. Wait ten seconds for the console to shut down. Then, hard reset your controller by pressing and holding the reset button for ten seconds. ..
If you press the button, your controller will reset to its factory defaults.
If you have a PlayStation 5, use the PlayStation 5’s button to remove the SIM ejector tool, straightened paper clip, or any small tool from the console. If you don’t have a PlayStation 5, use one of the following methods: -Pinch the top of the console and pull out the battery. -Push a pin through one of the game ports and pull out the battery. -Push a small screwdriver through one of the game ports and pull out the battery.
Pair PS5 DualSense Controller Using a Cable
Connect the controller to your PS5 using the included USB-C cable and press the PS button on the controller.
Your console should detect the controller immediately. If the controller is low, allow it to charge for some minutes before disconnecting the USB-C cable.
Pair PS5 DualSense Controller Wirelessly
If you don’t have a USB cable, you can pair the DualSense controller wirelessly. After resetting the controller, turn on your PS5 and follow the steps below. ..
Update DualSense Wireless Controller
Updating your controller’s firmware can improve its performance, fix Bluetooth connectivity issues, and resolve temporary glitches. You can update the controller from your PS5’s settings menu or your computer.
Update DualSense Controller from PS5 Settings Menu
To connect your PlayStation 5 to a Wi-Fi or Ethernet network, go to Settings > Accessory > Controller (General) and select Wireless Controller Device Software. ..
If a new firmware version is available for your controller, your console will download and install it. Otherwise, you’ll get a “The latest version of the DualSense wireless controller device software is already installed” message.
Update DualSense Controller from PS5 Settings Menu
If your DualSense wireless controller doesn’t seem to be working with the PlayStation 5 console, you can update its firmware from your computer. First, connect your PC to the internet. Then, follow the steps below to update your controller’s firmware. ..
Update Your PlayStation 5
If your PlayStation 5’s software malfunctions after a factory reset, update it to the latest version.
Settings > System > System Software > System Software Update and Settings and > Update System Software
